Principalm crashed on my Android device. How can I report this?
Please follow the steps below to send us a log file so that we can resolve the issue: Open the Market app Click Search icon Find CatLog (CatLog is a third party application and is not covered by...
View ArticleNo Android Market on Verizon phones?
Some users have reported not being able to find Principalm in the Android Market. We believe this may be due to confusion between the default market on Verizon phones (V Cast Apps), and the Android...
View ArticlePrincipalm Connect Installation Steps
Principalm Connect is software that lets you transfer all of your school data and photos to your handheld quickly and easily. Principalm Connect installation steps: Download and install Principalm...
View ArticleHow to extract data directly from SchoolMaster
The Principalm built in data extractor is available in SchoolMaster 1.82 and later. Before you begin, create a folder on the computer to where the data files and photos will be stored. If data files...
View ArticleBlackberry Playbook Remote Data Transfer
Principalm+ must first be installed using the Blackberry App World. If you already have Principalm installed, skip to the transferring data section below. Blackberry Playbook Remote Data Transfer...
View ArticleBridge Log Files
The Bridge Log File may be provide some insight into why a problem is occurring. When contacting support we may ask a user to email this log file to us. These logs do not contain any sensitive...
View ArticleI can’t find Principalm in the App Store on my iPad
The iOS 6 App Store does not show iPhone apps on the iPad in search results. Once installed, the app will still run, but you can not find it to install it. This does not affect the iPhone, iPads...
View ArticleUsing a WiFi adapter to create a wireless network
If you do not have a WiFi adapter you may need to purchase one. They generally retail for between $5-20$. If you do a search for “wifi adapter” or “wireless network adapter” you should be able to find...
View ArticleI cannot connect to my school/district’s WiFi network. Can I use an ad-hoc...
If you are using a non-iOS device (Android, Blackberry, etc) try transferring by-wire. If you are using an iOS device (iPod, iPhone, iPad, etc) please read the instructions below. In order to transfer...
View ArticleAndroid Add Local Folder
Select “Manage Datasources”, either from the initial help screen or the Dataset Drop down on the login screen Select “Add Local Folder” Give your Local Dataset a name (optional) Under the Folder Path,...
View ArticleMy Android SD Card is not recognized by my computer
Due to the large number of ways Android can handle local storage and SD cards, each device can potentially have a different path to the external SD card. Some Android devices may not even have an...
View ArticleSIS Liberty Schools_Basic
Schools Basic Click Add to import your school license (.PAF) that was provided to you by Discovery Customer Care (ie: SchoolName.paf). School license will now be added to the left panel. Source: choose...
View ArticleSIS Liberty School_Photos
Photo Folder: enter the directory to where your images are stored. If you do not wish to import photos, leave this part blank. Identified By: select the method used to identify your photos. Choose...
View ArticleSIS Liberty Datasets
Click Add to create a dataset to be used by a user or group of users Data is used by: Choose a provider that will be using this dataset (ie; Principalm, Rubrix, Third-Party product) Name: Create a name...
View ArticleSIS Liberty Recipient
The Recipient tab will allow you define which group or user will be receiving a dataset and where it will be sent. Dataset: Choose a dataset created from the Dataset tab Name: Create a name for the...
View ArticleSIS Liberty Destinations
Here you will define where all of the information configured in the previous tabs will be delivered. If Discovery Update Service is selected a default data path will automatically be entered in. This...
View ArticleSIS Liberty Support
Diagnose a problem with your installation. Detailed logs generated by the bridge or provider is available by clicking the View Log Folder button. Bridge logs will be stored in a subfolder under the...
View ArticleSIS Liberty About
Our Support team is available to assist you with setup and installation free of charge. Please contact Discovery Support if you would like to schedule a call. Our Sales team is available to assist you...
View ArticleSIS Liberty Transferring Data
Click the “Run” button to confirm that all schools and recipients are ready to be extracted and updated. Then click the Start button to begin school data extracts with the recipient updates to follow...
View ArticleBonjour Installation
Bonjour Service must be installed to locate the IP Address of the computer where the datasets reside. SIS Liberty installation package should check your computer to see if Bonjour is installed and...
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